To refund? To repair? To replace?

Posted on by Mark Fernandez

Do you know when to provide a customer with a refund, a repair or a replacement?

As a consumer, do you know when you are entitled to a refund, a repair or replacement?

See the new ACCC Facebook and web pages.  The Australian Competition and Consumer Commission (ACCC) is hosting a Facebook page about the new refund, repair and replacement laws which can be viewed at :

The page is for everyone who:

The Facebook page is part of a national campaign by the ACCC to raise awareness about the consumer guarantee laws for consumers, retailers, service providers, manufacturers and distributors.

The ACCC campaign also includes a new web page about consumer guarantees which you can visit at:  OR

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