Monthly Archives: August 2012

To refund? To repair? To replace?

Posted on by Mark Fernandez

Do you know when to provide a customer with a refund, a repair or a replacement? As a consumer, do you know when you are entitled to a refund, a repair or replacement?

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Sunday Trading Has Started! Were you prepared?

Posted on by Mark Fernandez

Sunday trading came into effect over the weekend, were we all prepared? With the changes to the Retail Trading Hours Act 1987 department stores, major supermarkets and general retail shops can now trade on Sundays between 11am and 5pm. The changes took … Continue reading

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ACCC WARNS ABOUT INFLATED FRANCHISE INCOME CLAIMS

Posted on by Mark Fernandez

The Australian Competition and Consumer Commission is urging people who are considering buying a franchise to take steps to check and substantiate claims made about potential income. The warning comes after a number of complaints to the ACCC by franchisees … Continue reading

Posted in Finance, Franchising, News | Leave a comment

Business Planning for Success

Posted on by Mark Fernandez

What a Business Plan can do for you and how to use it… Running a business without a business plan is like rock climbing blindfolded. Your chances of making it successfully to the top are slim. And the process will … Continue reading

Posted in Business Strategy | Leave a comment

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